Our commitment to protecting your personal data in compliance with the EU General Data Protection Regulation (GDPR)
Legal Entity: Happytality OÜ (trading as Alpco Industrial EU)
Registration Number: Estonian Company Registry
Registered Address: Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 10151, Estonia
Email: info@alpcoind.eu
Phone: +34 919 61 04 01
Alpco Industrial EU, operated by Happytality OÜ ("we," "our," or "us"), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website alpcoind.eu or engage with our industrial equipment and services.
This policy complies with the EU General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and applicable Estonian data protection laws. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
We collect personal data that you voluntarily provide when you:
When you visit our website, we automatically collect certain information:
We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie usage, please see Section 8 below.
Under GDPR, we process your personal data based on the following legal grounds:
You have given clear consent for us to process your personal data for specific purposes, such as marketing communications.
Processing is necessary to fulfill a contract with you, such as providing quotes, processing orders, or delivering products.
Processing is necessary to comply with legal obligations, such as tax and accounting requirements.
Processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, and ensuring network security, provided these interests are not overridden by your rights.
We use your personal data for the following purposes:
We may share your personal data with the following categories of recipients:
We may share your data with our parent company Alpco Industrial (Mexico) and affiliated company EPV Tanks (USA) to provide comprehensive service and support for your industrial equipment needs.
We engage trusted third-party service providers who process personal data on our behalf:
All service providers are contractually bound to protect your data and use it only for specified purposes in compliance with GDPR.
We may disclose your personal data when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of others.
In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections.
As an international industrial equipment supplier with parent companies in Mexico and the United States, we may transfer your personal data outside the European Economic Area (EEA) for the purposes described in this policy.
When transferring personal data outside the EEA, we ensure appropriate safeguards are in place:
You have the right to request information about the safeguards we have in place for international data transfers. Contact us at info@alpcoind.eu.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When personal data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.
Cookies are small text files placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.
Essential for website functionality, security, and session management. These cannot be disabled.
Collect anonymous information about how visitors use our website to help us improve performance.
Remember your preferences and choices to provide enhanced, personalized features.
Track your browsing activity to deliver relevant advertising and measure campaign effectiveness.
You can control and manage cookies through your browser settings. Please note that blocking certain cookies may impact website functionality. Most browsers allow you to:
For more information about cookies and how to manage them, visit www.allaboutcookies.org.
Under the General Data Protection Regulation, you have the following rights regarding your personal data:
You can request a copy of the personal data we hold about you and information about how we process it.
You can request correction of inaccurate or incomplete personal data we hold about you.
You can request deletion of your personal data in certain circumstances, such as when it's no longer necessary for the purposes it was collected.
You can request that we restrict processing of your personal data in certain circumstances.
You can request to receive your personal data in a structured, commonly used, and machine-readable format.
You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Where we rely on consent, you can withdraw it at any time. This does not affect the lawfulness of processing before withdrawal.
You have the right to lodge a complaint with the Estonian Data Protection Inspectorate or your local supervisory authority.
To exercise any of these rights, please contact us at info@alpcoind.eu or write to us at our registered address. We will respond to your request within one month, as required by GDPR.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain appropriate safeguards.
Our website may contain links to third-party websites, including our parent company Alpco Industrial (Mexico) at alpcoind.com and affiliated company EPV Tanks (USA) at epvtanks.com. We are not responsible for the privacy practices or content of these external sites.
We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected through alpcoind.eu.
Our services are directed at business professionals and industrial organizations. We do not knowingly collect personal data from children under 16 years of age. If you believe we have inadvertently collected data from a child, please contact us immediately at info@alpcoind.eu.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Alpco Industrial EU offers an app that operates within third-party AI platforms, including OpenAI's ChatGPT. When you interact with us through such a platform, the data handling rules described in this Section 14 apply in addition to the rest of this Privacy Policy.
When you use our app within ChatGPT or a similar AI platform, we may collect and process the following conversational data:
We use this conversational data solely to generate responses, fulfill your request within the session, route qualifying inquiries to our sales or technical teams, and improve the quality of the app. We do not sell conversational content to third parties, and we do not use it for advertising or profiling.
Our app exposes several tools, each of which may process specific categories of data:
In the course of responding, the app may surface publicly available business contact details (such as our sales email, phone numbers, and regional office addresses) so that you can reach us outside the chat.
Conversational content received through the ChatGPT app is retained only for as long as necessary to respond to your request and to maintain service quality. Unless a conversation results in a business communication (such as a quote request forwarded to our sales team, which is then retained under the periods described in Section 7), we do not retain conversational data beyond 30 days. Aggregated and anonymized usage metrics, which cannot be linked back to an identifiable individual, may be retained for longer to help us improve the app.
Our app operates within third-party AI platforms, currently OpenAI's ChatGPT. When you interact with us through these platforms, your messages, queries, and any content you share are also processed by the platform provider on its own infrastructure and under its own terms of service and privacy policy, which are independent from this Privacy Policy. We do not control how the platform provider collects, stores, or further uses your data.
Please review the platform provider's privacy policy for more information on its data practices:
We recommend that you avoid sharing sensitive personal data, confidential business information, or personal data relating to third parties through the conversation unless you understand and accept the platform's terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:
Happytality OÜ (Alpco Industrial EU)
Harju maakond, Tallinn, Kesklinna linnaosa
Ahtri tn 12, 10151
Estonia
Email: info@alpcoind.eu
Phone: +34 919 61 04 01
You have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) if you believe we have not complied with applicable data protection laws:
Estonian Data Protection Inspectorate
Tatari 39, 10134 Tallinn, Estonia
Email: info@aki.ee
Phone: +372 627 4135
Website: www.aki.ee/en